.svg)
From India to the World:
GCCs Driving Global Impact
June 13, 2025 | Marriott Hotel Whitefield
Register NowIndia’s GCC journey: Back office to boardroom
From users to enablers to builders: India’s global business journey has been transformative.
Global brands didn’t just set up operations here. They became part of India’s cultural and economic fabric. Nestlé shaped food habits, Hindustan Unilever became a household name, IBM and Coca-Cola redefined markets, and Texas Instruments sparked a tech revolution.
Once cost-saving back offices, GCCs are now hubs of innovation, strategy, and leadership, driving AI, automation, and digital transformation. No longer just supporting global businesses, they’re shaping them.
The next chapter? From execution to ownership. From operations to influence. From the back office to the boardroom.
Global brands didn’t just set up operations here. They became part of India’s cultural and economic fabric. Nestlé shaped food habits, Hindustan Unilever became a household name, IBM and Coca-Cola redefined markets, and Texas Instruments sparked a tech revolution.
Once cost-saving back offices, GCCs are now hubs of innovation, strategy, and leadership, driving AI, automation, and digital transformation. No longer just supporting global businesses, they’re shaping them.
The next chapter? From execution to ownership. From operations to influence. From the back office to the boardroom.
1,700 +
GCCs in India
1.9 mn
Jobs created
$64.6 bn
Revenue generated
in 2024
in 2024
What is YourStory’s GCC Summit?
YourStory’s GCC Summit 2025 is an exclusive leadership conference spotlighting India’s rise as a Global Capability Centre (GCC) leader. Designed to empower stakeholders, the summit fosters collaboration, innovation, and new benchmarks in the global marketplace.
Discussions will explore AI-driven transformation, talent strategies, policy frameworks, and cross-border collaboration, equipping leaders with insights to navigate the next phase of GCC growth. With an exclusive, curated audience, this summit is not just about conversations—it’s about driving action.
Discussions will explore AI-driven transformation, talent strategies, policy frameworks, and cross-border collaboration, equipping leaders with insights to navigate the next phase of GCC growth. With an exclusive, curated audience, this summit is not just about conversations—it’s about driving action.
Connect
with Peers
Learn
from new-age startups
Innovate
as industry leaders
Our Speakers
Arindam Banerrji
Executive Vice President & Country Head, State Street India
Paranth Thiruvengadam
Head of Engineering & India Site Leader, Atlassian
Kaushik Das
Managing Director, JCPenney India
Sirisha Voruganti
CEO & Managing Director, Lloyds Technology Centre India
Sunita Mohanty
President & Chief Revenue Officer (India), upGrad Enterprise
Sujit Cheruvatath
Director, Snowflake
Kavita Tandon
Director HR, Snowflake
Anand Iyer
Sr. Vice President, Chief Operating Officer, Northern Trust Asset Management - India
Kamal Karanth
Co-founder, Xpheno
Makarand Kulkarni
Head of Hyderabad Hub, Opella
Pradeep Rao
Director - Kyndryl
Sourav Sipani
Director - Product Management, Salesforce
.png)
Saraswathi Ramachandra
Managing Director and Country Head- Lightcast
Eva James
VP - Global Service Delivery & Global HUB, Renault Nissan
Deepak Singhal
Vice President - Technology, Valtech
Ravi Garre
Vice President - Element Technologies
Roshan Serrao
Vice President, Smartstream Technologies
Gopinath Chidambaram
Technical Director, Ford Motor Company
Agenda
2:00 PM
Registration and Networking
2:20 PM
Welcome Address
Fireside Chat
3:00 PM
Tomorrow’s financial infra: GCCs driving global innovation in BFSI
Delve into how GCCs are revolutionising global banking operations by building robust financial infrastructure, enabling fintech platforms, and scaling digital payment ecosystems from India.
Arindam Banerrji
Executive Vice President & Country Head,
State Street
State Street
Lightning Talk
3:25 PM
GCC x startups: Building the next generation of consumer experience
How GCCs and startups are co-creating smarter, seamless, and personalised consumer experiences for a digital-first world.
Launch
3:25 PM
Report Launch
Panel Discussion
3:55 PM
Next-gen global leaders: Made in India by GCCs
From India to the world, explore how GCCs are nurturing next-gen leaders who are driving global impact through innovation, strategic vision, and world-class execution across industries.
Kaushik Das
Managing Director, JCPenney India
Kavita Tandon
Director HR, India HR Leader, Snowflake
Sunita Mohanty
President & Chief Revenue Officer (India),
upGrad Enterprise
upGrad Enterprise
Kamal Karanth
Co-founder,
Xpheno
Xpheno
Announcement
4:50 PM
Snowflake Hero Challenge: Hackathon winner announcement
Celebrate innovation in action! Join us for the grand reveal of the winners of the YourStory x Snowflake Hackathon: Hero Challenge in association with HackerEarth. From hundreds of developers and data builders across India, we spotlight the top 3 teams who reimagined the power of data and AI.
Break
5:05 PM
Tea Break
Panel Discussion
5:20 PM
From busy to productive: Human + AI partnership to drive productivity and experience
Sirisha Voruganti
Managing Director & CEO, Lloyds Technology Centre India
Panel Discussion
5:55 PM
Tech without borders: How GCCs are building for the world, from India
Discover how GCCs are leveraging India’s talent and innovation to build global-first technologies that transcend borders.
Paranth Thiruvengadam
Head of Engineering & India Site Leader, Atlassian
Sujit Cheruvatath
Director & GTM Head -GCC's and Global Accounts, Snowflake
Launch
7:30 PM
Report Launch
Announcement
7:40 PM
GCC Trailblazer Awards
The GCC Trailblazer Awards by YourStory celebrate visionary leaders and teams driving innovation, transformation, and global impact from India’s Global Capability Centres. These awards recognise trailblazers who are redefining the role of GCCs — leading cutting-edge technology, shaping business strategy, and influencing the future of digital enterprises worldwide.
Networking
8:00 PM
Networking & Dinner
Please note: Below sessions are closed-door and reserved for invited guests.
RoundTable
3:00 PM
Which industries will lead the next GCC wave? Who lags, and what GCCs can do about it
From BFSI and energy to retail and healthcare, identify which industries are at the forefront of the next wave of innovation. The focus: how GCCs can evolve from shared services to industry innovation hubs, proactively shaping the future of their domains rather than reacting to it. Understand how GCCs can align their charters with sector-specific transformation trends; explore how cross-industry learnings can fuel new offerings and capabilities within GCCs; discuss what this means for talent models, digital product roadmaps, and platform investments.
Anand Iyer
Sr. Vice President, Chief Operating Officer
Northern Trust Asset Management - India
Northern Trust Asset Management - India
.png)
Praveen Mysore
VP, Global Product Technology and Head of India Tech Hub, lululemon
RoundTable
4:45 PM
Unlocking AI's Potential: GCCs as Strategic Catalysts for Global Enterprise Success
As GCCs evolve from support hubs to strategic innovation engines, AI is emerging as a critical lever for driving enterprise transformation at scale. This Leadership Circle explores how GCCs can unlock the full potential of AI – moving from pilots to production, embedding robust data strategies, and cultivating AI-ready talent. Leaders will discuss actionable insights on fostering a data-first culture, building the right capabilities, and forging strong partnerships with startups, academia, and technology providers. Join the session to uncover how GCCs can stay ahead of the curve and become AI powerhouses for global business success.
Apurv Bhargava
Senior Vice President- Wealth Businesses | Data & Analytics, NatWest Group
Ayank Jain
Senior Vice President,
HSBC Corporate Banking
HSBC Corporate Banking
Chennakesava V
Associate director City Head, Standard Chartered
Deepak Singhal
Vice President - Technology, Valtech
Kangan Varma
Senior Vice President, JLL
Kumaresh Shekki
Director Consulting, CGI
Makarand Kulkarni
CHC Head of Hyderabad Hub, Opella
.jpeg)
Poornima SP
Vice President & Global Head of HR, SmartShift Technologies
Pradeep Rao
Director, Kyndryl
Ravi Garre
Vice President, Element Technologies
Roshan Serrao
Vice President,
Smartstream Technologies
Smartstream Technologies
Sambuddha Acharyya
Associate Vice President, Coforge
Sankalp Nanda
Associate Vice President - Reward and Performance, ANZ Bank
.png)
Saraswathi Ramachandra
Managing Director and Country Head, Lightcast
Sourav Sipani
Director Product Management, Salesforce
Please note: Below sessions are closed-door and reserved for invited guests.
RoundTable
3:00 PM
From Data to Delight - Revamping existing data pipelines to meet the demands of the new AI world
Eva James
VP Global Service Delivery & Global HUB, Renault Nissan
Sriram Gopalswamy
VP & Managing Director, Sabre India
RoundTable
5:00 PM
Culture is your product: Crafting purpose-led workplaces that talent doesn’t want to leave
Why culture is no longer a “soft” issue—it's a competitive differentiator
How GCCs are institutionalising culture as part of business delivery
Culture audits, culture KPIs, and the culture-innovation link
How GCCs are institutionalising culture as part of business delivery
Culture audits, culture KPIs, and the culture-innovation link
Yamini Krishnan
Senior Director - HR, AMESA(Africa, Middle East & South Asia) RBU & Global Public Health (GPH), IQVIA
Nitin Srivastava
Global Head of Data and Analytics, Dr. Martens plc
Divesh Singla
SVP, Global Operations Services and Managing Director, India & Philippines, Signant Health
Who should be attending
The Summit is designed for visionaries, decision-makers, and innovators who are shaping the future of Global Capability Centres. Whether you’re leading a GCC, driving enterprise transformation, or pioneering next-gen solutions, this summit is where you need to be.
Enterprise Technology Leaders
GCC Centre Heads
Senior Executives & Decision-Makers
Tech Entrepreneurs
ISVs and Platform Vendors
Policymakers
Key Themes
Tech Innovation
Stay ahead with cutting-edge advancements shaping the future of GCCs.
Policy and Regulations
Navigate regulatory shifts to drive seamless GCC operations.
Talent, Retention and Culture
Build and sustain high-performing teams in an evolving workforce landscape.
Security and Data
Strengthen your cybersecurity framework in an increasingly digital world.
GCC Trailblazer Awards
The GCC Trailblazer Awards by YourStory celebrate visionary leaders and teams driving innovation, transformation, and global impact from India’s Global Capability Centres. These awards recognise trailblazers who are redefining the role of GCCs — leading cutting-edge technology, shaping business strategy, and influencing the future of digital enterprises worldwide.
ROUNDTABLE
Shaping the future of GCCs
Explore key conversations shaping India’s GCC ecosystem through curated roundtables featuring top GCC leaders, ISV heads, and industry experts. Each session dives deep into innovation, technology, talent, and governance, offering actionable insights for strategic growth.
.png)
Building GCC innovation hubs in India
Scaling GCCs beyond cost centres to innovation hubs: Transforming GCCs into global innovation powerhouses by driving value creation, technology leadership, and strategic impact.
Leveraging emerging technologies
Best practices in adopting GenAI and DataOps: Enabling GCCs to unlock the power of GenAI and DataOps for smarter, data-driven decision-making.
Future of talent development
AI-powered recruitment and workforce analytics: Leveraging AI and data-driven insights to transform talent acquisition and workforce planning in GCCs.
BFSI and fintech in GCCs
AI-driven risk and fraud management: Strengthening financial security with AI-powered risk analytics and fraud prevention strategies.
Regulatory, security, data governance
Compliance and data protection strategies: Ensuring regulatory compliance and robust data governance in an evolving digital landscape.
Partners
(Co-presenting Partner)
(Co-presenting Partner)
.png)
(Communications Partner)
(Talent Partner)
.png)
(Community Partner)