From India to the World:
GCCs Driving Global Impact

June 13, 2025 | Marriott Hotel Whitefield

Thank you for making GCC Summit 2025 a Grand Success

India’s GCC journey: Back office to boardroom

From users to enablers to builders: India’s global business journey has been transformative.

Global brands didn’t just set up operations here. They became part of India’s cultural and economic fabric. Nestlé shaped food habits, Hindustan Unilever became a household name, IBM and Coca-Cola redefined markets, and Texas Instruments sparked a tech revolution.

Once cost-saving back offices, GCCs are now hubs of innovation, strategy, and leadership, driving AI, automation, and digital transformation. No longer just supporting global businesses, they’re shaping them.

The next chapter? From execution to ownership. From operations to influence. From the back office to the boardroom.

1,700 +

GCCs in India

1.9 mn

Jobs created

$64.6 bn

Revenue generated
in 2024

What is YourStory’s GCC Summit?

YourStory’s GCC Summit 2025 is an exclusive leadership conference spotlighting India’s rise as a Global Capability Centre (GCC) leader. Designed to empower stakeholders, the summit fosters collaboration, innovation, and new benchmarks in the global marketplace.

Discussions will explore AI-driven transformation, talent strategies, policy frameworks, and cross-border collaboration, equipping leaders with insights to navigate the next phase of GCC growth. With an exclusive, curated audience, this summit is not just about conversations—it’s about driving action.

Connect

with Peers

Learn

from new-age startups

Innovate

as industry leaders

Our Speakers

Arindam Banerrji

Executive Vice President & Country Head, State Street India

Paranth Thiruvengadam

Head of Engineering & India Site Leader, Atlassian

Kaushik Das

Managing Director, JCPenney India

Sirisha Voruganti

CEO & Managing Director, Lloyds Technology Centre India

Sunita Mohanty

President- Revenue, upGrad Enterprise

Sujit Cheruvatath

Director, Snowflake

Anand Iyer

Sr. Vice President, Chief Operating Officer, Northern Trust Asset Management - India

Kamal Karanth

Co-founder, Xpheno

Kavita Tandon

Director HR, Snowflake

Pankaj Vyas

CEO & Managing Director, Siemens Technology and Services

Chintan Shah

Director - Enterprise Business, ITES & GCC, Google Cloud

Monica S Pirgal

CEO, Bhartiya Converge

Apurv Bhargava

Senior Vice President, NatWest

Thripti George

Senior Director - Office Leasing Advisory, South India, JLL

Arun Ramamurthy

Enterprise Sales Leader, GCC, Google Cloud

Eva James

VP - Global Service Delivery & Global HUB, Renault Nissan

Bharath M. Sundaram

Vice President, Everest Group

Nadeera Hasna

Executive Director | Senior Network Engineering Manager Application Hosting - Wells Fargo

Jimmi James

Sr. Director - Lowe’s Catalyze

Kangan Varma

Senior Vice - President, JLL

Vasudev Puranik

Managing Director, Accenture

Mayur Purandar

Vice President, Omni-channel Merchandising Technology, Lowe's India

Seema Ramachandra

Leader - Customer Engineering (GCCs), Google Cloud

Rajesh Ranjan

Managing Partner - Everest Group

Kunal Deo

Head of AI Customer Engineering, India, Google Cloud

Suraj Chettri

VP, Head of HR - Airbus India & South Asia & Head of Site, Bangalore- Airbus India

Praveen Mysore

VP, Global Product Technology and Head of India Tech Hub, lululemon

Guruprasad S

Vice President & Global Director - Bosch

Navin Bishnoi

India Country Manager & AVP Central Engineering, Marvell India

Makarand Kulkarni

Head of Hyderabad Hub, Opella

Pavan Sriram

Director, L&D- Encora

Manu Vaish

GVP - Agile Program Management

Kumaresh Shekki

Director Consulting- CGI

Sourav Sipani

Director - Product Management, Salesforce

Mukta Arora

Managing Director - Astellas Pharma GCC

Tushar Bisht

Director (Sr Principal) Software Architecture - Sabre Corporation

Ranjith KP

Sr Director, Human Resources - Paloalto networks.

Pradeep Rao

Director - Kyndryl

Vineet Kumar Srivastava

Head of Detection Engineering, Threat Detection & Response, Global Cyber Defence and Cyber Security Office (CSO), GSK

Surendra Bashani

Head of Best Buy India | Driving Innovation for Best Buy

Siddharth Agarwal

Global Engineering Head, Samsung Ads, Demand Side Platform - Samsung Electronics

Rajesh Shewani

Head of Customer Engineering, Enterprise, Google Cloud

Subhashini Sriram

Head HR- Carelon Global Solutions

Rahul Lodhe

Vice President and Global Head Engineering - SAP | Artificial Intelligence - Copilot Joule

Sundar Krishnan

Managing Director, Health Benefits and Health Solutions - Carelon Global Solutions

Yamini Krishnan

Senior Director, HR, AMESA(Africa, Middle East & South Asia) RBU & Global Public Health (GPH) - IQVIA

Saraswathi Ramachandra

Managing Director and Country Head- Lightcast

Jayakrishnan M

Associate Director, Data, Digital & IT - Novartis

Chennakesava V

Associate Director City Head, Standard Chartered

Roydon Gonsalvez

SVP, Talent Management and Development, Northern Trust

Pawan Gupta

Head of Customer Tech Purchase & Platforms - Wayfair India TDC

Divesh Singla

SVP, Global Operations Service & Managing Director, India and Philippines, Signant Health

Pinak Chaudhuri

HSE Platform Manager, Chevron

Mohit Sethi

Director ,AI & AP- Moller Maersk

Deepak Singhal

Vice President - Technology, Valtech

Poornima SP

Vice President & Global Head of HR - smartShift Technologies

Sudhakaran Selvaraj

Delivery Head - Data Engineering and Data Science - Ecolab Digital Center

Adithi Sampath

Vice President - Software Product Management, Stellantis

Ravi Garre

Vice President - Element Technologies

Sambuddha Acharyya

Associate Vice President, Coforge

Kasturi Cotha

Hon. Secretary, NHRD, Bangalore Chapter

Roshan Serrao

Vice President, Smartstream Technologies

Gopinath Chidambaram

Technical Director, Ford Motor Company

Lubna Farheen

Sr. Manager, HRBP - BestBuy

Michael Joseph

Learning & Development Head - Adecco

Puneet Sethi

Senior Director, Transitions , Strategic PMO & Growth Office Support - UnitedHealth Group

Kriti Rao

Global Head, Talent Management, OD and Leadership Development - Brillio Pvt Technologies

FuwadGhani

Director, Software Engineering - Walmart

Vishal Venkatesan

Data & AI, Associate Director - Agile Coach, Large Pharma Company

Ashima Sharma

India HR Head - Polaris inc

Madhusmita Mohapatra

Head, Data Platforms & Data Products - Mercedes-Benz Research and Development India

Agenda

1:30 PM

Registration and Networking

2:20 PM

Welcome Address

Shivani Muthanna

Director - Strategic Partnerships & Content, YourStory

Fireside Chat

2:25 PM

Future-ready workplaces: Redefining India's GCC infrastructure for innovation

Explore how smart workspace design, digital infrastructure, and hybrid-first strategies are shaping innovation, retention, and collaboration in GCCs. Learn how DEI are being integrated into the future-ready workforce strategy.

Suraj Chettri

VP, Head of HR - Airbus India & South Asia & Head of Site - Bangalore, Airbus India

Thripti George

Senior Director - Office Leasing Advisory, South India, JLL

Shivani Muthanna

Director - Strategic Partnerships & Content, YourStory

Fireside Chat

2:50 PM

Tomorrow’s financial infra: GCCs driving global innovation in BFSI

Delve into how GCCs are revolutionising global banking operations by building robust financial infrastructure, enabling fintech platforms, and scaling digital payment ecosystems from India.

Arindam Banerrji

Executive Vice President & Country Head,
State Street

Sangeeta Bavi

COO, YourStory

Lightning Talk

3:25 PM

GCC x startups: Building the next generation of consumer experience

How GCCs and startups are co-creating smarter, seamless, and personalised consumer experiences for a digital-first world.

Jimmi James

Sr. Director, Lowe’s Catalyze

Panel Discussion

3:55 PM

Next-gen global leaders: Made in India by GCCs

From India to the world, explore how GCCs are nurturing next-gen leaders who are driving global impact through innovation, strategic vision, and world-class execution across industries.

Kaushik Das

Managing Director, JCPenney India

Kavita Tandon

Director HR, Snowflake

Sunita Mohanty

President- Revenue, upGrad Enterprise

Monica S Pirgal

CEO, Bhartiya Converge

Kamal Karanth

Co-founder,
Xpheno

Lightning Talk

4:30PM

Winning with Google Cloud Agentic Data to AI platform - Blueprint for GCC success

This session explores how forward-thinking GCCs are leveraging Google Cloud’s Agentic Data-to-AI platform to drive speed, efficiency, and innovation

Arun Ramamurthy

Enterprise Sales Leader, GCC, Google Cloud

Announcement

4:50 PM

Snowflake Hero Challenge: Hackathon winner announcement

Celebrate innovation in action! Join us for the grand reveal of the winners of the YourStory x Snowflake Hackathon: Hero Challenge in association with HackerEarth. From hundreds of developers and data builders across India, we spotlight the top 3 teams who reimagined the power of data and AI.

Break

5:00 PM

Tea Break

Panel Discussion

5:20 PM

From Busy to Productive: Human + AI partnership to drive productivity and experience

Explore how the synergy between humans and AI is reshaping productivity—by automating repetitive tasks, surfacing intelligent insights, and enabling teams to focus on strategic, high-value work that drives better outcomes and experiences.

Eva James

VP - Global Service Delivery & Global HUB, Renault Nissan

Pankaj Vyas

CEO & Managing Director, Siemens Technology & Services

Seema Ramachandra

Leader - Customer Engineering (GCCs), Google Cloud

Sirisha Voruganti

Managing Director & CEO, Lloyds Technology Centre India

Arun Ramamurthy

Enterprise Sales Leader, GCC, Google Cloud

Panel Discussion

5:55 PM

Tech without borders: How GCCs are building for the world, from India

Discover how GCCs are leveraging India’s talent and innovation to build global-first technologies that transcend borders.

Paranth Thiruvengadam

Head of Engineering & India Site Leader, Atlassian

Sujit Cheruvatath

Director, Snowflake

Navin Bishnoi

India Country Manager & AVP Central Engineering, Marvell India

Praveen Mysore

VP, Global Product Technology and Head of India Tech Hub, lululemon

Sudhakaran Selvaraj

Delivery Head - Data Engineering and Data Science, Ecolab Digital Center

Sangeeta Bavi

COO, YourStory

Panel Discussion

6:30 PM

Designing Seamless Omnichannel CX: AI and Agentic AI

Exploring how AI and agentic AI unify customer touchpoints to deliver seamless, consistent, and frictionless omnichannel experiences

Kunal Deo

Head of AI Customer Engineering, India, Google Cloud

Mayur Purandar

Vice President, Omni-channel Merchandising Technology, Lowe's India

Pawan Gupta

Head of Customer Tech Purchase & Platforms, Wayfair India TDC

Surendra Bashani

Head of Best Buy India | Driving Innovation for Best Buy

Chintan Shah

Director - Enterprise Business, ITES & GCC, Google Cloud

Report Launch

7:05 PM

Karnataka GCCs: The Specialist Talent Advantage

A data-led spotlight on why Karnataka stands at the forefront of India’s GCC revolution. With its deep talent pool, leadership strength, and unmatched ecosystem, the state is powering global innovation across tech and non-tech domains.

Announcement

7:15 PM

Spotlight Announcement: Unlocking Something Big for Developers

Get ready as we unveil an exclusive opportunity for the GCC developer community with Snowflake.

Announcement

7:25 PM

GCC Trailblazer Awards

The GCC Trailblazer Awards by YourStory celebrate visionary leaders and teams driving innovation, transformation, and global impact from India’s Global Capability Centres. These awards recognise trailblazers who are redefining the role of GCCs — leading cutting-edge technology, shaping business strategy, and influencing the future of digital enterprises worldwide.

Networking

7:45 PM

Networking & Dinner

Please note: Below sessions are closed-door and reserved for invited guests.

RoundTable

3:00 PM

Which industries will lead the next GCC wave? Who lags, and what GCCs can do about it

From BFSI and energy to retail and healthcare, identify which industries are at the forefront of the next wave of innovation. The focus: how GCCs can evolve from shared services to industry innovation hubs, proactively shaping the future of their domains rather than reacting to it. Understand how GCCs can align their charters with sector-specific transformation trends; explore how cross-industry learnings can fuel new offerings and capabilities within GCCs; discuss what this means for talent models, digital product roadmaps, and platform investments.

Anand Iyer

Sr. Vice President, Chief Operating Officer
Northern Trust Asset Management - India

Praveen Mysore

VP, Global Product Technology and Head of India Tech Hub, lululemon

Gopinath Chidambaram

Technical Director, Ford Motor Company

Vineet Kumar Srivastava

Head of Detection Engineering, Threat Detection & Response, Global Cyber Defence, Cyber Security Office (CSO)

Adithi Sampath

Vice President, Software Product Management, Stellantis

Sundar Krishnan

Managing Director, Carelon Global Solutions

Sunil Shreedharan

Vice President & General Manager, Analytics Center of Excellence - IQVIA

MohitSethi

Director - AI, AP Moller Maersk

Vishal Venkatesan

Data & AI, Associate Director, Agile Coach, Large Pharma Company

Manu Vaish

GVP Agile Program Management

Rishabh Mansur

Head, Special Projects and Community, YourStory

RoundTable

4:45 PM

Unlocking AI's Potential: GCCs as Strategic Catalysts for Global Enterprise Success

As GCCs evolve from support hubs to strategic innovation engines, AI is emerging as a critical lever for driving enterprise transformation at scale. This Leadership Circle explores how GCCs can unlock the full potential of AI – moving from pilots to production, embedding robust data strategies, and cultivating AI-ready talent. Leaders will discuss actionable insights on fostering a data-first culture, building the right capabilities, and forging strong partnerships with startups, academia, and technology providers. Join the session to uncover how GCCs can stay ahead of the curve and become AI powerhouses for global business success.

Apurv Bhargava

Senior Vice President- Wealth Businesses | Data & Analytics, NatWest Group

Sourav Sipani

Director Product Management, Salesforce

Chennakesava V

Associate director City Head, Standard Chartered

Deepak Singhal

Vice President - Technology, Valtech

Kangan Varma

Senior Vice President, JLL

Kumaresh Shekki

Director Consulting, CGI

Makarand Kulkarni

CHC Head of Hyderabad Hub, Opella

Rajesh Ranjan

Managing Partner- Everest Group

Pradeep Rao

Director, Kyndryl

Ravi Garre

Vice President, Element Technologies

Roshan Serrao

Vice President,
Smartstream Technologies

Sambuddha Acharyya

Associate Vice President, Coforge

Bharath M. Sundaram

Vice President- Everest Group

Saraswathi Ramachandra

Managing Director and Country Head, Lightcast

Madanmohan Rao

Research director, YourStory

Please note: Below sessions are closed-door and reserved for invited guests.

RoundTable

3:00 PM

From Data to Delight - Revamping existing data pipelines to meet the demands of the new AI world

Learn how organizations are modernizing legacy data pipelines to power real-time intelligence, support scalable AI applications, and transform raw data into seamless, personalized experiences that drive customer delight in an AI-first world.

Eva James

VP Global Service Delivery & Global HUB, Renault Nissan

Fuwad Ghani

Director - Software Engineering, Walmart

Nadeera Hasna

Executive Director | Senior Network Engineering Manager Application Hosting, Wells Fargo

Puneet Sethi

Senior Director, Transitions , Strategic PMO & Growth Office Support, UnitedHealth Group

Rahul Lodhe

Vice President and Global Head Engineering of SAP Artificial Intelligence Copilot Joule, SAP

Siddharth Agarwal

Global Engineering Head, Samsung Ads - Demand Side Platform, Samsung Electronics

Rajesh Shewani

Head of Customer Engineering, Enterprise, Google Cloud

Tushar Bisht

Director (Sr Principal) Software Architecture, Sabre Corporation

Vasudev Puranik

Managing Director, Accenture

Madhusmita Mohapatra

Head - Data Platforms & Data Products , Mercedes-Benz Research and Development India

Jayakrishnan M

Associate Director, Data, Digital & IT, Novartis

Guruprasad S

Vice President & Global Director, Bosch

Vishal Nagpal

Director Data & AI- BestBuy

Ipsita Basu

Director, YourStory

RoundTable

5:00 PM

Culture is your product: Crafting purpose-led workplaces that talent doesn’t want to leave

Discover how leading GCCs are turning culture into a competitive advantage by embedding it into business delivery through audits, KPIs, and innovation-led practices.

Yamini Krishnan

Senior Director - HR, AMESA(Africa, Middle East & South Asia) RBU & Global Public Health (GPH), IQVIA

Subhashini Sriram

Head HR, Carelon Global Solutions

Divesh Singla

SVP, Global Operations Services and Managing Director, India & Philippines, Signant Health

Kasuri Cotha

Hon. Secretary, NHRD Bangalore Chapter

Kriti Rao

Global Head, Talent Management, OD and Leadership Development- Brillio Pvt Technologies

Roydon Gonsalvez

SVP, Talent Management and Development- Northern Trust

Ashima Sharma

India HR Head- Polaris inc

Pavan Sriram

Director - L&D- Encora

Mukta Arora

Managing Director, Astellas

Suraj Chettri

VP, Head of HR - Airbus India & South Asia & Head of Site - Bangalore, Airbus India

Michael Joseph

Learning & Development Head- Adecco

Lubna Farheen

Sr. Manager, HRBP- BestBuy

Ranjith KP

Sr Director, Human Resources- Paloalto networks

Poornima SP

Vice President & Global Head of HR, SmartShift Technologies

Shivani Muthanna

Director - Strategic Partnerships & Content, YourStory

Who should be attending

The Summit is designed for visionaries, decision-makers, and innovators who are shaping the future of Global Capability Centres. Whether you’re leading a GCC, driving enterprise transformation, or pioneering next-gen solutions, this summit is where you need to be.

Enterprise Technology Leaders

GCC Centre Heads

Senior Executives & Decision-Makers

Tech Entrepreneurs

ISVs and Platform Vendors

Policymakers

Key Themes

Tech Innovation

Stay ahead with cutting-edge advancements shaping the future of GCCs.

Policy and Regulations

Navigate regulatory shifts to drive seamless GCC operations.

Talent, Retention and Culture

Build and sustain high-performing teams in an evolving workforce landscape.

Security and Data

Strengthen your cybersecurity framework in an increasingly digital world.

GCC Trailblazer Awards

ROUNDTABLE

Shaping the future of GCCs

Explore key conversations shaping India’s GCC ecosystem through curated roundtables featuring top GCC leaders, ISV heads, and industry experts. Each session dives deep into innovation, technology, talent, and governance, offering actionable insights for strategic growth.

Building GCC innovation hubs in India

Scaling GCCs beyond cost centres to innovation hubs: Transforming GCCs into global innovation powerhouses by driving value creation, technology leadership, and strategic impact.

Leveraging emerging technologies

Best practices in adopting GenAI and DataOps: Enabling GCCs to unlock the power of GenAI and DataOps for smarter, data-driven decision-making.

Future of talent development

AI-powered recruitment and workforce analytics: Leveraging AI and data-driven insights to transform talent acquisition and workforce planning in GCCs.

BFSI and fintech in GCCs

AI-driven risk and fraud management: Strengthening financial security with AI-powered risk analytics and fraud prevention strategies.

Regulatory, security, data governance

Compliance and data protection strategies: Ensuring regulatory compliance and robust data governance in an evolving digital landscape.

Partners

(Co-presenting Partner)

(Workspace Partner)

(Communications Partner)

(Talent Partner)

(Community Partner)

From India to the World: GCCs Driving Global Impact

YourStory is India’s leading most definitive digital media platform for startups, entrepreneurs, and changemakers. Since 2008, we’ve been the voice of innovation, empowering leaders and driving impactful conversations through multimedia stories, in-depth analysis, research reports, events, whitepapers, meet-ups, and more.

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